FAQ

Q. What types of products do you sell?
A: We offer a wide range of tech accessories, including gaming mice, headsets, ergonomic office tools, and other innovative gadgets designed to enhance your digital lifestyle.

 

Q. How can I place an order?
A: You can place an order by browsing our collections, selecting the products you want, adding them to your cart, and completing the checkout process. It’s quick, easy, and secure!

 

Q. What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout for a seamless shopping experience.

 

Q. Do you offer international shipping?
A: Yes, we ship worldwide! During checkout, you can see the shipping fees and estimated delivery times based on your location.

 

Q. How long does delivery take?
A: Delivery usually takes 7–15 business days, depending on your location. You’ll receive a tracking number to monitor your order’s progress.

 

Q. Can I track my order?
A: Absolutely! Once your order ships, we’ll send you an email with a tracking number so you can follow its journey to your doorstep.

 

Q. What is your return and refund policy?
A: We accept returns within 7 days of delivery for items in their original condition. If you’re not satisfied with your purchase, contact us to start a return or request a refund.

 

Q. What should I do if I receive a damaged product?
A: If you receive a damaged or defective product, please contact our support team within 7 days. We’ll work with you to provide a replacement or refund.

 

Q. How do I contact customer support?
A: You can reach our customer support team via email at apexionlabs@gmail.com or by filling out the contact form on our website. We’re here to help with any questions or concerns.

 

Q. Do you offer discounts or promotions?
A: Yes, we frequently run discounts and special promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.